Desertmonk
01-07-2009, 02:18 PM
I think it would be quick, simple and beneficial to have a dedicated area to leave feedback, whether it be in the forums or on the website. Customers like to be able to thank you.
Furthermore the need for a feedback system is demonstrated by the fact (guess) 70% of "product reviews" just congratulate Nova not the product.
And no, this is not sparked because I want to moan at you, this is because of the continued great service.
This is in response to recieving a heatsink packaged with more care than if the royal family put the queen's crown in the post, whilst simultaniously a competitor told me product X was in stock, sent me an email saying they are packagaing it as we speak, then a day later recieving a generic email saying no stock, order cancelled.
Furthermore the need for a feedback system is demonstrated by the fact (guess) 70% of "product reviews" just congratulate Nova not the product.
And no, this is not sparked because I want to moan at you, this is because of the continued great service.
This is in response to recieving a heatsink packaged with more care than if the royal family put the queen's crown in the post, whilst simultaniously a competitor told me product X was in stock, sent me an email saying they are packagaing it as we speak, then a day later recieving a generic email saying no stock, order cancelled.