phelpsey83
11-12-2006, 07:28 PM
Hi guys, 1st post
this is for the novatech employees really as I'm in need for their expert advice and assistants :wink:
Basically i brought the Hyundai Q321 From novatech in July really happy with it but i brought a Xbox 360 last month and when i tried the component port for the first time, neither of them work, which is just my luck!
Anyway after much messing about with cables etc. I followed the advice on the novatech website and call repairtech to come and fix it.
Well they said it would take 10-14 working days to fix , so on the 10 day i phone up, it's still being repaired they said, so on the 14 day i phone up and again still being fixed that was last Wednesdays, so on thursday, i phone up again and they said good news it's been repaired but bad news it's in the cleaning department and hasn't been shipped( i mean come on who has an entire department for cleaning!) and should expect a phone call either Friday or Monday at the latest.
Well you guessed it Monday no phone call and I'm still waiting and as you can imagine having a TV missing for 4 weeks is torcher especially after spending 300 quid on a games console which i can't play on.
Well sorry for the long post but i get to the point could any of the novatech
employees help out, I'm guessing you have a business relationship with them of sorts? and get the matter sorted out if I pm you my details. I hate waiting for stuff especially if it's gone way past the date agreed upon, definitely not happy which repairtechs service.
Many Thanks
Richard
this is for the novatech employees really as I'm in need for their expert advice and assistants :wink:
Basically i brought the Hyundai Q321 From novatech in July really happy with it but i brought a Xbox 360 last month and when i tried the component port for the first time, neither of them work, which is just my luck!
Anyway after much messing about with cables etc. I followed the advice on the novatech website and call repairtech to come and fix it.
Well they said it would take 10-14 working days to fix , so on the 10 day i phone up, it's still being repaired they said, so on the 14 day i phone up and again still being fixed that was last Wednesdays, so on thursday, i phone up again and they said good news it's been repaired but bad news it's in the cleaning department and hasn't been shipped( i mean come on who has an entire department for cleaning!) and should expect a phone call either Friday or Monday at the latest.
Well you guessed it Monday no phone call and I'm still waiting and as you can imagine having a TV missing for 4 weeks is torcher especially after spending 300 quid on a games console which i can't play on.
Well sorry for the long post but i get to the point could any of the novatech
employees help out, I'm guessing you have a business relationship with them of sorts? and get the matter sorted out if I pm you my details. I hate waiting for stuff especially if it's gone way past the date agreed upon, definitely not happy which repairtechs service.
Many Thanks
Richard