Danno
28-10-2009, 03:45 PM
If you are planning on upgrading your system from XP / Vista it is recommended running the Windows 7 Upgrade Advisor before purchasing the software.
http://www.microsoft.com/downloads/details.aspx?FamilyID=1b544e90-7659-4bd9-9e51-2497c146af15&displaylang=en
Microsoft® Windows® 7 – Handy Links
System Requirements
Windows 7 Online Support Resources
Windows 7 Top Customer Support Scenarios
Upgrading to Windows 7
Help and How-to
Networking
System Performance and Maintenance
Windows XP Mode and Windows Virtual PC
System Requirements
If you want to run Windows 7 on your PC, here's what it takes:
· 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
· 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
· 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
· DirectX 9 graphics device with WDDM 1.0 or higher driver
For additional requirements to use certain features please see:
http://windows.microsoft.com/en-us/windows7/products/system-requirements
Windows 7 Online Support Resources
Windows 7 Solution Center: Provides online customer support resources for the top customer support issues.
· Key Online Windows 7 Resources: http://support.microsoft.com/ph/14019/en-us/#tab0
· Install, Upgrade and Activate: http://support.microsoft.com/ph/14019#tab1
· Safety and Security: http://support.microsoft.com/ph/14019#tab3
· Internet Explorer Solution Center: http://support.microsoft.com/ph/807/en-us#tab0
Windows 7 Help and How-To: Provides answers to common Windows 7 help and how-to questions.
http://windows.microsoft.com/en-US/windows7/help
· Getting Started with Windows 7: Find out more about using new features in Windows 7.
http://windows.microsoft.com/en-US/windows7/help/getting-started
· How to Videos: Provides step by step video instruction for using new features in Windows 7
http://windows.microsoft.com/en-US/windows7/help/videos
· Top Solutions: Browse the most-viewed troubleshooting articles by category.
http://windows.microsoft.com/en-us/windows7/help/top-solutions
Microsoft Answers: Windows 7 Forums: Find Answers to Top Windows 7 Customer Support Questions
http://answers.microsoft.com/en-us/windows/ee396321.aspx
Windows 7 Top Customer Support Scenarios
Upgrading to Windows 7
· Windows 7: Supported Upgrade Paths
http://windows.microsoft.com/en-US/windows7/help/upgrading-from-windows-vista-to-windows-7?T1=tab02
· Is my PC capable of running Windows 7: Run Windows 7 Upgrade Advisor
http://windows.microsoft.com/en-US/windows/downloads/upgrade-advisor
· Can I upgrade from a 32-bit version of Windows to a 64-bit version of Windows or a 64-bit version of Windows to a 32-bit version of Windows?
No. If you are currently running a 32-bit version of Windows, you can only perform an upgrade to another 32-bit version of Windows. Similarly, if you are running a 64-bit version of Windows, you can only perform an upgrade to another 64-bit version of Windows.
If you want to move from a 32-bit version of Windows to a 64-bit version of Windows or vice versa, you'll need to back up your files and then perform a Custom installation of the version of Windows you want to install.
For more information, see Installing and reinstalling Windows*: http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows
· Upgrading from Windows XP to Windows 7: Upgrading a PC from Windows XP to Windows 7 requires a custom installation which doesn't preserve existing programs, files, or settings. This is also referred to as a clean installation.
http://windows.microsoft.com/en-us/windows7/help/upgrading-from-windows-xp-to-windows-7
· Upgrading from Windows Vista to Windows 7: Use the Upgrade option during Windows 7 installation to upgrade from Windows Vista to a corresponding or higher edition of Windows 7. Upgrading keeps existing files, settings, and programs from Windows Vista in place.
http://windows.microsoft.com/en-us/windows7/help/upgrading-from-windows-vista-to-windows-7
· Windows Easy Transfer: Use Windows Easy transfer when upgrading Windows XP o Windows 7. Windows Easy Transfer is a step-by-step guide for transferring files and settings from one computer running Windows to another.
http://windows.microsoft.com/en-US/windows7/help/upgrading-from-windows-xp-to-windows-7?T1=tab03
· Windows Installation Problems: Frequently Asked Questions: answers to common questions about installing Windows.
http://windows.microsoft.com/en-us/windows7/Windows-installation-problems-frequently-asked-questions
· How to install Windows 7 on a Netbook PC:
http://windows.microsoft.com/en-us/windows7/installing-windows-7-on-a-netbook
· Where are customer files and folders after upgrading to Windows 7 from Windows XP or Windows Vista?
It depends on the way the customer upgraded their computer to Windows 7. Use the following table to determine where the customer files might be located:
http://windows.microsoft.com/en-us/windows7/Where-are-my-files-and-folders-after-upgrading-from-Windows-XP-or-Windows-Vista
· Windows 7 Compatibility Center: Use this extensive collection of compatibility information when upgrading to the Windows 7 operating system to verify compatibility of existing hardware and software.
http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
· How to make older programs run in Windows 7:
http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows
Tip: You can run the Program Compatibility troubleshooter by right-clicking a program's icon or shortcut and then clicking Troubleshoot Compatibility.
· Customer Needs to Activate Windows: How to assist a customer who has to activate Windows after upgrading.
http://windows.microsoft.com/en-US/Windows7/Activate-Windows-on-this-computer
· Activation Errors: Invalid Product Key / The Product Key you Typed is Already in Use
http://windows.microsoft.com/en-US/Windows7/What-do-I-do-if-my-Windows-product-key-isnt-valid
Help and How To
· Where is the Quick Launch Tool Bar?
The Quick Launch toolbar isn't included in Windows 7. To open programs quickly, you can pin them to the taskbar.
http://windows.microsoft.com/en-us/windows7/What-happened-to-the-Quick-Launch-toolbar
How to Pin a program to the Task Bar: http://windows.microsoft.com/en-us/windows7/Pin-a-program-to-the-taskbar
· Internet Explorer and E-mail Links are not on the Start menu
In Windows 7 the pinned area at the top of the Start menu is empty by default. To open these and other programs quickly and easily, you can now pin them to the Start menu and to the taskbar.
http://windows.microsoft.com/en-us/windows7/What-happened-to-the-e-mail-and-browser-links-on-the-Start-menu
How to Pin a program to the Start menu: http://windows.microsoft.com/en-us/windows7/Pin-a-program-to-the-Start-menu
· Where did Windows Mail / Outlook Express go?
http://windows.microsoft.com/en-us/windows7/looking-for-windows-mail
· What happened to Windows Photo Gallery?
Windows Photo Gallery isn’t included in Windows 7. To view and organize your digital pictures, you can download Windows Live Photo Gallery or use another photo program from another company.
Download Windows Live Photo Gallery: http://download.live.com/photogallery
· What happened to Windows Movie Maker?
Windows Movie Maker is not included in Windows 7. You can install a video editing program from another company or install the new version of Movie Maker—named Windows Live Movie Maker.
http://windows.microsoft.com/en-US/Windows7/looking-for-windows-movie-maker
Download Windows Live Movie Maker: http://download.live.com/moviemaker
· Windows Troubleshooters: Troubleshooting in Control Panel contains several troubleshooting programs that can automatically fix some common problems with your computer.
http://windows.microsoft.com/en-us/windows7/Troubleshooting-in-Windows
· No Sound: Run the new Audio Troubleshooter from the Control Panel Troubleshooters
http://windows.microsoft.com/en-US/windows7/Open-the-Playing-Audio-troubleshooter
· Unable to Turn on Aero Glass: Open the Aero troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Aero-troubleshooter
· Unable to Print: Open and Run the Printer Troubleshooter from the Control Panel Troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Printer-troubleshooter
· Help with Hardware Compatibility Problems
http://windows.microsoft.com/en-us/windows7/help/compatibility?T1=hardwarecompat
· Help with Software Compatibility Problems
http://windows.microsoft.com/en-us/windows7/help/compatibility?T1=softwarecompat
Networking
· Troubleshooting Network Connection Problems: Open and Run Network Troubleshooters
http://windows.microsoft.com/en-US/Windows7/Open-Networking-troubleshooters
· Home Group will not connect to existing PCs on my home network: HomeGroup is only available between Windows 7 PCs.
http://windows.microsoft.com/en-us/windows7/Networking-home-computers-running-different-versions-of-Windows#section_3
System Performance and Maintenance
· How to Improve System Performance:
http://windows.microsoft.com/en-US/Windows7/Ways-to-improve-your-computers-performance
· How to Run the Performance Troubleshooter:
http://windows.microsoft.com/en-US/Windows7/Open-the-Performance-troubleshooter
· What is ReadyBoost and how can it speed up my Computer: ReadyBoost can speed up your computer by using storage space on most USB flash drives and flash memory cards.
http://windows.microsoft.com/en-us/windows7/Turn-ReadyBoost-on-or-off-for-a-storage-device
· What is Action Center: Action Center is a central place to view alerts and take actions that can help keep Windows running smoothly.
http://windows.microsoft.com/en-us/windows7/What-is-Action-Center
· Open and Run the System Maintenance Troubleshooter: Use the System Maintenance troubleshooter to automatically find and fix problems.
http://windows.microsoft.com/en-US/windows7/Open-the-System-Maintenance-troubleshooter
· How to Create a System Repair Disk: To use Windows 7 system recovery options, you'll need a Windows installation disc or the recovery options provided by your computer manufacturer. If you don't have either of these, you can create a system repair disc.
http://windows.microsoft.com/en-US/windows7/Create-a-system-repair-disc
Windows XP Mode and Windows Virtual PC (Windows 7 Professional, Ultimate and Enterprise only)
Important to Note: Windows XP Mode will only run on Windows 7 Professional, Ultimate or Enterprise editions. Windows XP Mode requires a virtualization engine, such as Windows Virtual PC.
Windows XP Mode: Almost all programs compatible with Windows Vista, and the majority of Windows XP programs, run well in Windows 7. If a program doesn’t, customers should first try the Program Compatibility troubleshooter. It can fix several problems and is included in all editions of Windows 7. For more information, see Open the Program Compatibility troubleshooter.
http://windows.microsoft.com/en-us/windows7/Open-the-Program-Compatibility-troubleshooter
Tip: You can run the Program Compatibility troubleshooter by right-clicking a program's icon or shortcut and then clicking troubleshoot compatibility.
If a program written for Windows XP doesn’t work properly in Windows 7, and changing compatibility settings on the program didn't help, Customers can run the program in Windows XP Mode. (only available on Windows 7 Professional, Ultimate or Enterprise editions)
· How to confirm a Customer’s PC can run Windows XP Mode: Although PCs have been shipping with hardware virtualization for three years, hardware virtualization is not available in all PCs — so a customer’s PC may not have hardware virtualization. Additionally, those PCs with hardware virtualization have it turned off by default, so you will need to verify the PC can perform hardware virtualization and that it is turned on in the BIOS before Windows XP mode can be used.
Windows Virtual PC: Requires a CPU with the Intel® Virtualization Technology or AMD-V™ feature turned on. This feature must be enabled in the system BIOS. For details, visit the Configure BIOS page or check with your computer manufacturer.
http://www.microsoft.com/windows/virtual-pc/support/configure-bios.aspx
· Install and use Windows XP Mode in Windows 7: Help and How-to guidance for setting installing and configuring Windows XP mode on a PC running Windows 7 Professional, Ultimate or Enterprise editions.
http://windows.microsoft.com/en-us/windows7/install-and-use-windows-xp-mode-in-windows-7#section_3
· Using Windows XP Mode How-to Video: This video shows you how to use Windows XP Mode to run programs made for Windows XP in certain editions of Windows 7. http://windows.microsoft.com/en-us/windows7/help/videos/using-windows-xp-mode
· Windows XP Mode and Virtual PC Download Page: After a customer has verified their PC supports hardware virtualization and has enabled it on their Windows 7 PC, follow the steps from the following link to download both Windows Virtual PC and Windows XP Mode.
http://www.microsoft.com/windows/virtual-pc/download.aspx
· Windows XP Mode and Windows Virtual PC frequently asked questions:
http://www.microsoft.com/windows/virtual-pc/support/faq.aspx
Other Handy Links
· Windows 7 Product Guide: The Windows 7 Product Guide provides a detailed look at the many new and improved features in Windows 7. The guide is designed as an accurate source of information that can help you to understand how Windows 7 Simplifies Everyday Tasks, Works the Way You Want, and Makes New Things Possible. The guide is also designed to provide IT Professionals with information about how to Make People Productive Anywhere, Manage Risk Through Enhanced Security and Control, and Reduce Costs by Streamlining PC Management. This is not a help and how to guide. Rather, it provides an overview of the many exciting features in Windows 7 and pointers to more information. The Windows 7 Product Guide is available in both XPS (30.5 MB) and PDF (62.0 MB)formats.
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=b3c68ec2-e726-4830-ac89-31c71d6be5f3
· Windows 7 Upgrade Advisor: Download and run the Windows 7 Upgrade Advisor to see if your PC is ready for Windows 7. It scans your hardware, devices, and installed programs for known compatibility issues, gives you guidance on how to resolve potential issues found, and recommends what to do before you upgrade. Before you begin: Be sure to plug in and turn on any USB devices or other devices, such as printers, external hard disks, and scanners, that you regularly use with the PC you're checking. The Windows 7 Upgrade Advisor scans your PC for potential compatibility issues and lets you know about your Windows 7 upgrade options. Within minutes, you'll get a report that tells you if your PC meets the system requirements, if any known compatibility issues with your hardware, devices, and installed programs are found, and gives guidance on what to do to before installing Windows 7 on your PC.
http://www.microsoft.com/downloads/details.aspx?FamilyID=1b544e90-7659-4bd9-9e51-2497c146af15&displaylang=en
http://www.microsoft.com/downloads/details.aspx?FamilyID=1b544e90-7659-4bd9-9e51-2497c146af15&displaylang=en
Microsoft® Windows® 7 – Handy Links
System Requirements
Windows 7 Online Support Resources
Windows 7 Top Customer Support Scenarios
Upgrading to Windows 7
Help and How-to
Networking
System Performance and Maintenance
Windows XP Mode and Windows Virtual PC
System Requirements
If you want to run Windows 7 on your PC, here's what it takes:
· 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
· 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
· 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
· DirectX 9 graphics device with WDDM 1.0 or higher driver
For additional requirements to use certain features please see:
http://windows.microsoft.com/en-us/windows7/products/system-requirements
Windows 7 Online Support Resources
Windows 7 Solution Center: Provides online customer support resources for the top customer support issues.
· Key Online Windows 7 Resources: http://support.microsoft.com/ph/14019/en-us/#tab0
· Install, Upgrade and Activate: http://support.microsoft.com/ph/14019#tab1
· Safety and Security: http://support.microsoft.com/ph/14019#tab3
· Internet Explorer Solution Center: http://support.microsoft.com/ph/807/en-us#tab0
Windows 7 Help and How-To: Provides answers to common Windows 7 help and how-to questions.
http://windows.microsoft.com/en-US/windows7/help
· Getting Started with Windows 7: Find out more about using new features in Windows 7.
http://windows.microsoft.com/en-US/windows7/help/getting-started
· How to Videos: Provides step by step video instruction for using new features in Windows 7
http://windows.microsoft.com/en-US/windows7/help/videos
· Top Solutions: Browse the most-viewed troubleshooting articles by category.
http://windows.microsoft.com/en-us/windows7/help/top-solutions
Microsoft Answers: Windows 7 Forums: Find Answers to Top Windows 7 Customer Support Questions
http://answers.microsoft.com/en-us/windows/ee396321.aspx
Windows 7 Top Customer Support Scenarios
Upgrading to Windows 7
· Windows 7: Supported Upgrade Paths
http://windows.microsoft.com/en-US/windows7/help/upgrading-from-windows-vista-to-windows-7?T1=tab02
· Is my PC capable of running Windows 7: Run Windows 7 Upgrade Advisor
http://windows.microsoft.com/en-US/windows/downloads/upgrade-advisor
· Can I upgrade from a 32-bit version of Windows to a 64-bit version of Windows or a 64-bit version of Windows to a 32-bit version of Windows?
No. If you are currently running a 32-bit version of Windows, you can only perform an upgrade to another 32-bit version of Windows. Similarly, if you are running a 64-bit version of Windows, you can only perform an upgrade to another 64-bit version of Windows.
If you want to move from a 32-bit version of Windows to a 64-bit version of Windows or vice versa, you'll need to back up your files and then perform a Custom installation of the version of Windows you want to install.
For more information, see Installing and reinstalling Windows*: http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows
· Upgrading from Windows XP to Windows 7: Upgrading a PC from Windows XP to Windows 7 requires a custom installation which doesn't preserve existing programs, files, or settings. This is also referred to as a clean installation.
http://windows.microsoft.com/en-us/windows7/help/upgrading-from-windows-xp-to-windows-7
· Upgrading from Windows Vista to Windows 7: Use the Upgrade option during Windows 7 installation to upgrade from Windows Vista to a corresponding or higher edition of Windows 7. Upgrading keeps existing files, settings, and programs from Windows Vista in place.
http://windows.microsoft.com/en-us/windows7/help/upgrading-from-windows-vista-to-windows-7
· Windows Easy Transfer: Use Windows Easy transfer when upgrading Windows XP o Windows 7. Windows Easy Transfer is a step-by-step guide for transferring files and settings from one computer running Windows to another.
http://windows.microsoft.com/en-US/windows7/help/upgrading-from-windows-xp-to-windows-7?T1=tab03
· Windows Installation Problems: Frequently Asked Questions: answers to common questions about installing Windows.
http://windows.microsoft.com/en-us/windows7/Windows-installation-problems-frequently-asked-questions
· How to install Windows 7 on a Netbook PC:
http://windows.microsoft.com/en-us/windows7/installing-windows-7-on-a-netbook
· Where are customer files and folders after upgrading to Windows 7 from Windows XP or Windows Vista?
It depends on the way the customer upgraded their computer to Windows 7. Use the following table to determine where the customer files might be located:
http://windows.microsoft.com/en-us/windows7/Where-are-my-files-and-folders-after-upgrading-from-Windows-XP-or-Windows-Vista
· Windows 7 Compatibility Center: Use this extensive collection of compatibility information when upgrading to the Windows 7 operating system to verify compatibility of existing hardware and software.
http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
· How to make older programs run in Windows 7:
http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows
Tip: You can run the Program Compatibility troubleshooter by right-clicking a program's icon or shortcut and then clicking Troubleshoot Compatibility.
· Customer Needs to Activate Windows: How to assist a customer who has to activate Windows after upgrading.
http://windows.microsoft.com/en-US/Windows7/Activate-Windows-on-this-computer
· Activation Errors: Invalid Product Key / The Product Key you Typed is Already in Use
http://windows.microsoft.com/en-US/Windows7/What-do-I-do-if-my-Windows-product-key-isnt-valid
Help and How To
· Where is the Quick Launch Tool Bar?
The Quick Launch toolbar isn't included in Windows 7. To open programs quickly, you can pin them to the taskbar.
http://windows.microsoft.com/en-us/windows7/What-happened-to-the-Quick-Launch-toolbar
How to Pin a program to the Task Bar: http://windows.microsoft.com/en-us/windows7/Pin-a-program-to-the-taskbar
· Internet Explorer and E-mail Links are not on the Start menu
In Windows 7 the pinned area at the top of the Start menu is empty by default. To open these and other programs quickly and easily, you can now pin them to the Start menu and to the taskbar.
http://windows.microsoft.com/en-us/windows7/What-happened-to-the-e-mail-and-browser-links-on-the-Start-menu
How to Pin a program to the Start menu: http://windows.microsoft.com/en-us/windows7/Pin-a-program-to-the-Start-menu
· Where did Windows Mail / Outlook Express go?
http://windows.microsoft.com/en-us/windows7/looking-for-windows-mail
· What happened to Windows Photo Gallery?
Windows Photo Gallery isn’t included in Windows 7. To view and organize your digital pictures, you can download Windows Live Photo Gallery or use another photo program from another company.
Download Windows Live Photo Gallery: http://download.live.com/photogallery
· What happened to Windows Movie Maker?
Windows Movie Maker is not included in Windows 7. You can install a video editing program from another company or install the new version of Movie Maker—named Windows Live Movie Maker.
http://windows.microsoft.com/en-US/Windows7/looking-for-windows-movie-maker
Download Windows Live Movie Maker: http://download.live.com/moviemaker
· Windows Troubleshooters: Troubleshooting in Control Panel contains several troubleshooting programs that can automatically fix some common problems with your computer.
http://windows.microsoft.com/en-us/windows7/Troubleshooting-in-Windows
· No Sound: Run the new Audio Troubleshooter from the Control Panel Troubleshooters
http://windows.microsoft.com/en-US/windows7/Open-the-Playing-Audio-troubleshooter
· Unable to Turn on Aero Glass: Open the Aero troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Aero-troubleshooter
· Unable to Print: Open and Run the Printer Troubleshooter from the Control Panel Troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Printer-troubleshooter
· Help with Hardware Compatibility Problems
http://windows.microsoft.com/en-us/windows7/help/compatibility?T1=hardwarecompat
· Help with Software Compatibility Problems
http://windows.microsoft.com/en-us/windows7/help/compatibility?T1=softwarecompat
Networking
· Troubleshooting Network Connection Problems: Open and Run Network Troubleshooters
http://windows.microsoft.com/en-US/Windows7/Open-Networking-troubleshooters
· Home Group will not connect to existing PCs on my home network: HomeGroup is only available between Windows 7 PCs.
http://windows.microsoft.com/en-us/windows7/Networking-home-computers-running-different-versions-of-Windows#section_3
System Performance and Maintenance
· How to Improve System Performance:
http://windows.microsoft.com/en-US/Windows7/Ways-to-improve-your-computers-performance
· How to Run the Performance Troubleshooter:
http://windows.microsoft.com/en-US/Windows7/Open-the-Performance-troubleshooter
· What is ReadyBoost and how can it speed up my Computer: ReadyBoost can speed up your computer by using storage space on most USB flash drives and flash memory cards.
http://windows.microsoft.com/en-us/windows7/Turn-ReadyBoost-on-or-off-for-a-storage-device
· What is Action Center: Action Center is a central place to view alerts and take actions that can help keep Windows running smoothly.
http://windows.microsoft.com/en-us/windows7/What-is-Action-Center
· Open and Run the System Maintenance Troubleshooter: Use the System Maintenance troubleshooter to automatically find and fix problems.
http://windows.microsoft.com/en-US/windows7/Open-the-System-Maintenance-troubleshooter
· How to Create a System Repair Disk: To use Windows 7 system recovery options, you'll need a Windows installation disc or the recovery options provided by your computer manufacturer. If you don't have either of these, you can create a system repair disc.
http://windows.microsoft.com/en-US/windows7/Create-a-system-repair-disc
Windows XP Mode and Windows Virtual PC (Windows 7 Professional, Ultimate and Enterprise only)
Important to Note: Windows XP Mode will only run on Windows 7 Professional, Ultimate or Enterprise editions. Windows XP Mode requires a virtualization engine, such as Windows Virtual PC.
Windows XP Mode: Almost all programs compatible with Windows Vista, and the majority of Windows XP programs, run well in Windows 7. If a program doesn’t, customers should first try the Program Compatibility troubleshooter. It can fix several problems and is included in all editions of Windows 7. For more information, see Open the Program Compatibility troubleshooter.
http://windows.microsoft.com/en-us/windows7/Open-the-Program-Compatibility-troubleshooter
Tip: You can run the Program Compatibility troubleshooter by right-clicking a program's icon or shortcut and then clicking troubleshoot compatibility.
If a program written for Windows XP doesn’t work properly in Windows 7, and changing compatibility settings on the program didn't help, Customers can run the program in Windows XP Mode. (only available on Windows 7 Professional, Ultimate or Enterprise editions)
· How to confirm a Customer’s PC can run Windows XP Mode: Although PCs have been shipping with hardware virtualization for three years, hardware virtualization is not available in all PCs — so a customer’s PC may not have hardware virtualization. Additionally, those PCs with hardware virtualization have it turned off by default, so you will need to verify the PC can perform hardware virtualization and that it is turned on in the BIOS before Windows XP mode can be used.
Windows Virtual PC: Requires a CPU with the Intel® Virtualization Technology or AMD-V™ feature turned on. This feature must be enabled in the system BIOS. For details, visit the Configure BIOS page or check with your computer manufacturer.
http://www.microsoft.com/windows/virtual-pc/support/configure-bios.aspx
· Install and use Windows XP Mode in Windows 7: Help and How-to guidance for setting installing and configuring Windows XP mode on a PC running Windows 7 Professional, Ultimate or Enterprise editions.
http://windows.microsoft.com/en-us/windows7/install-and-use-windows-xp-mode-in-windows-7#section_3
· Using Windows XP Mode How-to Video: This video shows you how to use Windows XP Mode to run programs made for Windows XP in certain editions of Windows 7. http://windows.microsoft.com/en-us/windows7/help/videos/using-windows-xp-mode
· Windows XP Mode and Virtual PC Download Page: After a customer has verified their PC supports hardware virtualization and has enabled it on their Windows 7 PC, follow the steps from the following link to download both Windows Virtual PC and Windows XP Mode.
http://www.microsoft.com/windows/virtual-pc/download.aspx
· Windows XP Mode and Windows Virtual PC frequently asked questions:
http://www.microsoft.com/windows/virtual-pc/support/faq.aspx
Other Handy Links
· Windows 7 Product Guide: The Windows 7 Product Guide provides a detailed look at the many new and improved features in Windows 7. The guide is designed as an accurate source of information that can help you to understand how Windows 7 Simplifies Everyday Tasks, Works the Way You Want, and Makes New Things Possible. The guide is also designed to provide IT Professionals with information about how to Make People Productive Anywhere, Manage Risk Through Enhanced Security and Control, and Reduce Costs by Streamlining PC Management. This is not a help and how to guide. Rather, it provides an overview of the many exciting features in Windows 7 and pointers to more information. The Windows 7 Product Guide is available in both XPS (30.5 MB) and PDF (62.0 MB)formats.
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=b3c68ec2-e726-4830-ac89-31c71d6be5f3
· Windows 7 Upgrade Advisor: Download and run the Windows 7 Upgrade Advisor to see if your PC is ready for Windows 7. It scans your hardware, devices, and installed programs for known compatibility issues, gives you guidance on how to resolve potential issues found, and recommends what to do before you upgrade. Before you begin: Be sure to plug in and turn on any USB devices or other devices, such as printers, external hard disks, and scanners, that you regularly use with the PC you're checking. The Windows 7 Upgrade Advisor scans your PC for potential compatibility issues and lets you know about your Windows 7 upgrade options. Within minutes, you'll get a report that tells you if your PC meets the system requirements, if any known compatibility issues with your hardware, devices, and installed programs are found, and gives guidance on what to do to before installing Windows 7 on your PC.
http://www.microsoft.com/downloads/details.aspx?FamilyID=1b544e90-7659-4bd9-9e51-2497c146af15&displaylang=en