novatech 550 watt psu

[mr. Strawberry]

well i brought ine for my p4 system a month ago and it has blown up every thing in side the pc can i claim to get all the parts replaced. if so how do i do it

P.S. if any of you put anything about why did you buy an unbranded psu or anything along those lines with out helping answering the question i will PM a mod and get your post removed

[f12f12]

if the psu has a Warranty then call them up?

[mr. Strawberry]

thats the thing i don't know if it does or not

[f12f12]

nothing on the box on a sticker?

[mr. Strawberry]

never came in a box but there is a novatech stock sticker on the side of the psu its self i will go get it and see what that says

[mr. Strawberry]

well it is a novatech stock label on the side and doesn't mention Warranty
note u can still smell where it blew up :)

[f12f12]

good chance it doesn't have one then

[mr. Strawberry]

dam i will have a chat with live chat tomorrw morning see what they say

[f12f12]

well unless its in the like so many days i bought it from you it broke gime money back thingie

[mr. Strawberry]

nope had it for about 5 weeks now

[aaron333]

All electrical items have a years warranty. You can't get your money back for parts that have been damaged. I'm sure a novatech member of staff will confirm this and sort out an RMA.

How do you know the parts inside have been damaged?

[mr. Strawberry]

well i know for sure the psu and mobo have been damaged not sure about the rest is there a way to test the gpu with out a mobo same with hard drive and disk drive

[aaron333]

How do you know the motherboard is damaged?

[mr. Strawberry]

tried a different psu and it doesn't work

[aaron333]

Didn't you say before you fried the CPU?:s

[mr. Strawberry]

that is what i thought at first but on closser in spection the burning smell was coming from the psu

[aaron333]

Might not be the motherboard. Might want to start a new thread on that issue?

[mr. Strawberry]

no i am sure it is because i tried a different fully working PSU in there all the connecters were where they were ment to be pressed for power and nothing happened

[mr. Strawberry]

also there was a buzzing sound coming from the monitor and now it doesn't work

[mr. Strawberry]

ok posted in motherboard section

[Danno]

the psu will have a 12 month warranty so that can be returned. as for the other parts, sadly its unlikely that we would be able to do anything with them. the reason for this is there is no way of knowing that the psu damaged the board, the problem could have been a faulty motherboard or another component that caused the psu to blow.

[mr. Strawberry]

ok thank you :(

[Martini1991]

All products have to have a one year warranty, it's law as far as I'm aware...
And this is what people get for lower grade PSU's...

[mr. Strawberry]

yeah well i thought i would risk it