Douglas Marshall

[douglasmarshall]

I keep getting the Blue Screen of Death. The last one gave the following code:
0X0000001A (0X00008884, 0X82D467A0, 0X828157B8, 0X00000002).
Can anyone translate this for me, please?
My computer has the following:
CPU = Intel Core 2 Dual Processor E6320
Motherboard = Asrock 4 core Dual-SATA II LGA775 VIA PT880 PCIE ATX
Graphics Card = Sapphire X1950 Pro 512MB (AGP)
RAM = 2GB DDR2
PSU = 650 Watts

[snakedoc]

You do not say which OS however I found this which may help.

http://support.microsoft.com/kb/929338

Seems to point to a memory mapping issue.

[douglasmarshall]

Thank you for your response. I am using Windows Vista Ultimate. The link you suggested seems to apply to Windows XP.

I have had another BSOD code: 0X0000000A (0X000000FE, 0X0000000Z, 0X0000000I, 0X81C7A409)

[scrivz69]

Have you tried using just 1 stick or ram.

[snakedoc]

Have you tried using just 1 stick or ram.

Indeed, or you could also try running Memtest86 on the ram which can be downloaded and written to CD or grab a Linux Distro and run it from the CD. This should be tried on each stick of RAM to ensure there are no faults. Is memory remapping enabled in BIOS? DO you have 64 or 32 bit?

[system7]

VIA chipsets are always weird and wonderful. This seems to be a memory related STOP error.

I'd look in the memory tab of CPU-Z and see if the memery is running at near SPD timings for the given clock:
http://www.cpuid.com/cpuz.php

Often 3-3-3-8 memory runs at a wobbly 2-3-3-5 on VIA, and needs setting up manually in bios. You also want double-sided 1GB memory sticks on VIA chipsets, this is 2 as the number of banks in the "About" txt report of CPU-Z.

For all that, a BSOD could be almost anything, including poor power supply or an AGP issue.

[douglasmarshall]

Thank you to scrivz69, snakedoc and system7 for your replies.
I am running Vista ultimate 32 bit. I tried removing one of the RAM strips and the machine has worked faultlessly since then, though more slowly. The problem began when I had to replace the motherboard, (the original was faulty and still under warranty). Can you suggest how this can be resolved? Please bear in mind that my knowledge of computers is limited and I would welcome basic instructions.

[scrivz69]

Are the sticks a matching pair and what make doug,and were did you get them.It could be worth RMA the ram and get some new one's.The only problem is if you have non spare you won't be able to use your pc until your new sticks arrive.

[Mike]

Hi douglas

Is this one of our PCs? And is it within warranty? If so then we can deal with just the memory for you.
Otherwise simply replacing the memory module would be the answer. All you'd need to do is find out the speed of the module which is written on the side. This is normally written as 400MHz (yes there was indeed a 400MHz variant of DDR2 :)), 553MHz, 667MH, 800MHz, 1066MHz or as PC2-3200, PC2-5300, PC2-5400, PC2-6400, PC2-8500.

So if it says PC2-6400 then you can ask for 1GB DDR2 PC-6400. Conversely if it says 800MHz then you can ask for 1GB DDR2 800MHz.

The onyl other thing to kep in mind is if they are matched pairs. If they have a manufacture name on the side then it might be worth posting that here and we can advise

[douglasmarshall]

Thanks for the replies. I bought a pair of CRUCIAL 1GB PC2-5300 RAM strips from dabs, last April.
My computer is like the original stone-age axe, which has had six new heads and ten new handles. The components have been bought at various times from several sources.

[system7]

Crucial memory is frequently single-sided. This may be your issue. You can look in the bios to see if it is being recognised to full capacity. As mentioned, it is also worth checking in the memory tab of CPU-Z to see if it is running near SPD timing recomendations for the speed selected by the bios.