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djgandy
06-05-2007, 12:35 PM
How long do you have to return a drive?
I bought a Samsung burner basically because there was no Liteon ones in stock :(. I'm not up novatech way very often so I wanted to leave with something. To cut a long story short its absolutely rubbish.

I'll sum it up for you.
It burns a disc...It can't read a disc it just burnt.
Even my broken NEC reads the disc!

Danno
06-05-2007, 01:01 PM
if its within 28 days from purchase if you contact tech support for a returns number it should be ok to return the drive for refund or swap it for a different drive.

if its over 28 days it would need to come in for test and be sent to the manufacturer for repair or replacement.

djgandy
06-05-2007, 11:38 PM
if its within 28 days from purchase if you contact tech support for a returns number it should be ok to return the drive for refund or swap it for a different drive.

if its over 28 days it would need to come in for test and be sent to the manufacturer for repair or replacement.

Better get on it then hadn't I!