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View Full Version : msiexec.exe problems (windows installer/hardware errors)



Timeless
02-09-2007, 10:15 PM
has anyone had or heard of any Microsoft installer issues recently?

the last was that l couldnt not install Windows XP it would get to certain files and throw ram related problems at me.. or at least l thought they were ram related problems because the pre-checks had not finished and at the times it was failing hard drive access had not started..

anywho the last time l decided to reinstall due to the fact my windows installer stopped working... every time l went to install skype the msiexec.exe would throw up errors which seemed to be memory related... throwing up error locations starting with 0x which resulted in skype throwing error 1601 at me

this problem has returned after a month or so exact same error, now before anyone says anything the ram isnt the same, in fact l have 2GB now matched sticks which are l believe DDR2 5400 Corsair modules also since then my DVD burner & hard drive has changed the only things that are the same from my original spec are the motherboard and the power supply...

to be honest l dont see the power supply causing these issues especially seen as the problem is exactly the same as last time however the motherboard could possibly be the problem if you consider certain things like the bios.. lm currently scanning for viruses but havent found one as of yet.

suffice to say this issue is driving me up the wall as l can completely rule out the hard drive (this install is on a newer drive, the old drive which was installed is now a storage one) and the new ram but l wouldnt get exactly the same problems if it was ram related.

Current hardware:

ASUS M2N-SLI Deluxe AM2 (non-wireless version)
2 x 320GB Maxtor SATA (only had one originally but the new one was installed onto last time and l kept the original which had my last install on)
1x 120GB Maxtor IDE
1GB novtech memory DDR2 5400 now changed to a match pair of 2GB Corsair DDR2 5400 (Corsair sticks are new last time l only had the novatech memory in when l experienced this problem)
Radeon Spahire x1050
Samsung SATA Burner (original one was IDE)
SoundBlaster Audigy 2

(please note ALL hardware was purchased from novatech except the following: 120GB Maxtor IDE, SoundBlaster Audigy 2, and the 2GB matched Corsair Ram. ALL other hardware was purchased here

here are some screen caps of my errors:

installing:
http://img442.imageshack.us/img442/7950/installingerror1bl5.th.jpg (http://img442.imageshack.us/my.php?image=installingerror1bl5.jpg)

http://img401.imageshack.us/img401/4121/installingerror2lu7.th.jpg (http://img401.imageshack.us/my.php?image=installingerror2lu7.jpg)

install fail:

http://img76.imageshack.us/img76/3986/skypeinstallfailwn5.th.jpg (http://img76.imageshack.us/my.php?image=skypeinstallfailwn5.jpg)

Starting the windows installer manually:
http://img442.imageshack.us/img442/9103/servicestarterror1aj0.th.jpg (http://img442.imageshack.us/my.php?image=servicestarterror1aj0.jpg)

http://img442.imageshack.us/img442/2553/servicestarterror2nk7.th.jpg (http://img442.imageshack.us/my.php?image=servicestarterror2nk7.jpg)

manual service start fail:
http://img179.imageshack.us/img179/1183/servicestartinstallerfare7.th.jpg (http://img179.imageshack.us/my.php?image=servicestartinstallerfare7.jpg)

if anyone has any idea what the **** caused this and or is experiencing it then let me know because lm at a loss to explain it because this issue and the fact that its reoccurred, this time l will find out myself what the problem is because its cost me so much money in returns

1st: took system to novatech they changed IDE cable and said it could boot
2nd time: Sent in system still wouldnt boot from CD/DVD even from external burner.
3rd: even tho hardware tests didnt show it was the motherboard this time l had it changed from the MSI one to the current ASUS which worked great!!

4th: the above problem occured, after hardware tests and finding no problems and installing on to a NEW hard drive the above problem had occured again, which leads me to believe its either software related or motherboard which is unlikely unless there is a software conflict with the windows installer.[/img]

Timeless
03-09-2007, 02:15 AM
not 2 hours after posting this l find a fix for this issue

the how to:

Click Start > Run > Type: services.msc
Locate service "Windows Installer"
Right Click on Windows Installer choose menu option "Properties"
Navigate to the "Log On" tab
Check the Tickbox "Allow Service to Interact with Desktop"

everything now works and l was able to install skype!!

(hope the peeps here dont mind me posting the fix to this issue as it worked for me and might work for others)