asus have spoken

[teknokid]

i wrote to them asking about an exchange of motherboard, for a blitz formula.
They said to come to my retailer to see what they could do, and if not to email them back for them to sort it.
Is there anyway you can help me?
thanks

[Danno]

if its over a month old i dont think we will be able to swap it for a different board.

it would be best to call tech support monday on 0871 222 1212

[teknokid]

thanks, ill have to give that a try.

[Jonny2Bad]

Why dont u stick it on ebay see if you get a decent price for it?

[teknokid]

could do, but ill get less than if i get a swap or a refund, either way, the board isnt working how its supposed too, so they have to do something.
I expect ill end up with an evga 680i board by the end of the year, the quad ready version

[Jonny2Bad]

Have u checked your not getting the cpu innt error on the lcd poster b4 u power up

[teknokid]

ooh, ill have to check, but this board really isnt made for quads.

[Jonny2Bad]

Great i was gonna get 1 soon, what makes you say that then?

[djgandy]

could do, but ill get less than if i get a swap or a refund, either way, the board isnt working how its supposed too, so they have to do something.
I expect ill end up with an evga 680i board by the end of the year, the quad ready version


What isn't working about it. You seem to think it can hit a 500FSB :| Good luck with that. The cpu will probably hit the FSB wall before then.

[teknokid]

no, the board cant get anything passed 1066mhz, and when asus say it can sue quads with 1333mhz, i would expect atleast that. Its either new mobo or stay stock

[Nox]

So you want to swap for another bleeding edge tech mobo ? :D Hope your hair grows fast!

Nox

[teknokid]

lol, i just want a working mobo, evga is my no1 choice rly. its in the hands of novatech and danno now :)

[Danno]

its not looking good. i have just checked with the returns department and they have told me that if we return the board back to asus as faulty they will only repair the board, they wont issue a credit or brand new replacement.

if they could issue a refund or replacement we would have been able to look into a refund or swapping for a different board but because they will only repair the board if faulty we cant process a refund or swap it as we would be stick with a board that we cant do anything with.

[Taxation]

Im lost, ive just come into this whole motherboard fiasco, tekno is moaning because his board's fsb wont go higher??

[teknokid]

oh dear, bloody asus skrewing things up again.
i guess im stuck, with a striker that cant overclock a qquad at all.

[djgandy]

Im lost, ive just come into this whole motherboard fiasco, tekno is moaning because his board's fsb wont go higher??

Pretty much. He seems to think it's the mobo. I'm not convinced though.

@tekno didn't you say you overclocked your other processor before?

[Nox]

might of got the wrong end of the stick, but I think he said its a 680i/quad core prob... or someone did... bit early, need coffee and can't think of anything bar a laptop today :/

Nox

[djgandy]

might of got the wrong end of the stick, but I think he said its a 680i/quad core prob... or someone did... bit early, need coffee and can't think of anything bar a laptop today :/

Nox

Well he had an E6600 overclocked before. No idea what mobo though. I don't know how many systems he has. He hasn't given us much information.

[teknokid]

basically the board can overclock my e6600 grand, but due to the design of the board, it cant overclock my chip at all, and amongst other problems i am trying to get the board returned.
Basically evga released an A1 revision of there board, which is quad compatiable, asus have not.
Danno did you get my email?

[Danc1978]

Hi there technokid,

i have recieved your fax and am looking into your problem for you

Regards

Dan Cooper
Novatech Senior Technical Support

[teknokid]

thanks for that i got your reply.
Whether i miss worded it or something, but my ram never was meant to work at 1333mhz, it was the cpu, my ram fails to go above 1000mhz and the cpu 1333mhz.
As ram is supposed for 1066 and cpu 1333 considering neither are reached, is that not a good enough reason for return?
sorry i cannot email you, i am not sure what the problem is there.
Thanks
Tek

[Danc1978]

hi technokid, as long as you have latest bios your motherboard should take the cpu unless its the new 6850 quad core which will not work with this board unfortunately

[Nox]

it will take it - he's moaning it won't overclock with it tho

Nox

[Coops]

I maybe at the wrong end of the stick but correct me if i am wrong.

Are you saying your board will not run a 1333 MHZ CPU. Not overclocked. But Stock. Such as E6750 or E6850.

Or

Are you saying that you want to take a 1066 FSB cpu as example and overclock it to 1333

We do not have to replace a product because it will not overclock. This is not a fault. Overclocking is not an exact science and from batch of silicon to batch of silicon how much a chip can be pushed before it starts producing errors varies.
Remember as well that if a mainboard supports 1333 FSB CPU. This does not mean you can take a 1066 FSB CPU and just overclock it and turn it up to 1333 and it will work without error. This is wrong. What it means is it will support proper built and designed CPU's that will run at 1333 stock value. Examples of this being E6750 and E6850 which are true 1333 FSB CPU's

Therefore as long as the board works at stock values then there is no fault. What you can be achieved via overclocking will all depend on other things outside of the boards control. If ASUS are prepared to cover overclocking as part of there spec then they would gaurantee how much you could overclock the board by something they are not going to do because there are to many variables and obviously so many reasons why it might not work as much as you want it to.

[Nox]

Think its a design flaw of the motherboard/chipset.

Nox

[Coops]

What exactly have ASUS had to say about all this.

[Danc1978]

technokid have you had any further developments, how was it left with asus?

[teknokid]

well its a fault with all original 680i boards as far as i know, so i am trying to get the board swapped for a newer revision EVGA board.
However, does anyone know if a newer revision Striker is out? I saw a review with a striker running an x6850 with a 417mhz FSB, showing it can overclock quads, and as myn was one of the first, im hoping theres a new revision

[Danc1978]

what bios version do you currently have on your motherboard?

[teknokid]

the next to latest bios, a lot of people have had problems with the latest, and since it does nothing for cpu, theres little point.
Does anyone know of a newer revision than A2?
thanks

[Danc1978]

let me look further into this for you

[teknokid]

thank you, if theres a new revision, which would make sense, meaning quads can overclock, and thats how scan used a 417mhz FSB.
if not, ill ebay it

[Jonny2Bad]

Yes I think i may ebay mine also as i was planning a quad b4 xmas and if its really as bad as you say then there isnt much point in upgrading.