Vista shut down problem

[noddes]

When I click on Shut down I get the message saving settings and then shutting down, But then I get a blue screen with a Stop Error on it as follows, Stop 0x0000008E (0x00000046,0x81CB1947,0x966BEE44,0x00000000). This stays on the screen and I have to turn the power off. When I restart the computer I get the message that windows did not shut down properly.

Otherwise the computer seems to be working fine.

Any Ideas?

[Taxation]

http://www.softwaretipsandtricks.com/fo ... 0008e.html (http://www.softwaretipsandtricks.com/forum/windows-xp/31782-blue-screen-error-0x0000008e.html)

i love google searches

[noddes]

Tried both the links from your link. A memory test showed no problem, and the other link did not work.

[Nox]

generally speaking, update all your drivers to start with, and make sure windows is patched. when did this start happening, and what did you do previous to it starting?

Nox

[noddes]

Thanks for your help.
After some investigation of the start up files I have found the problem to be a program called Spyware Doctor, which I have now uninstalled.
The computer now shuts down properly.
:D

[cleggie]

Hi: I have experienced the same problem as Noddes. When Spyware Doctor (SD) is active (running in the background) Vista will not shut down. I receive an error message, the computer reboots and it asks if I want to start normally or other choices including Safe Mode. If I restart in Safe Mode I can shut the computer down from Safe Mode. Also, if I close SD (from icon in system tray) before I shut down the computer shuts down OK.

I find it's best to open SD, use it to scan the computer and then shut it down, before I forget. I had already purchased the program before I discovered the problems. From the reviews I had read I really didn't expect the program to have a glitch. :roll:

[Big Beere]

i had EXACTLY the same problem today!!

Good job i checked this forum before i started to panic :D