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super bear
14-10-2007, 09:00 PM
When I buy a new PC from here, how can I get the extended warranty? I don't see any options for it. Do I have to call to order it and get the extended warranty? I'd like an additional 3 years.

Also, say I want to have an extra graphics card put in, in the future, will Novatech do it for me if I pay them a fee?

Nox
15-10-2007, 07:15 AM
i added mine to the order, it was listed as an optional extra

Nox

Coops
15-10-2007, 07:47 AM
As far as i am aware we do not offer extended warranty on PC's.

Nox
15-10-2007, 08:22 AM
ah should of mentioned, mine was purcahsed with a laptop...

will explain that then!

Nox

Amy
15-10-2007, 01:05 PM
Hiya

we now do a 2yr care pack for PC's - it can be found here

http://www.novatech.co.uk/novatech/spec ... ?WAR-PCCP2 (http://www.novatech.co.uk/novatech/specpage.html?WAR-PCCP2)


cheers :D

super bear
15-10-2007, 02:25 PM
Thanks a lot, Amy, that's a big help. I bought this PC from Novatech in Sept 2002, but eventually had to get it insured else where, but they won't insure another Novatech PC like they have with this one. This is why an extended warranty is important to me.

Coops
15-10-2007, 02:52 PM
Thanks for that Amy, i was not aware of that so thats cool

Nox
15-10-2007, 04:45 PM
i think insurance companies are starting to 'wise up' :)

Nox

super bear
15-10-2007, 04:52 PM
I had a lot of problems with this PC around 2004. The PSU went, then I had to get a new mother board put in, new cd, and dvd drives put in, it was a nightmare.

They will insure brand name PCs, but not ones from here. I loved the service I got from Novatech last time, so I really want one from here.

Is Amy an employee of Novatech by the way?

Amy
16-10-2007, 06:47 AM
indeed i am!

Coops
16-10-2007, 07:09 AM
There ya go Amy you got some Tags now =)

Amy
16-10-2007, 07:49 AM
woo! thanks john!