Return - refund?

[Chris3520]

Unfortunately my XFX 7950 GT AGP card went pop yesterday and is obviously kaput, I contacted the returns part of the web page and noticed that I could not ask for a refund as the card was purchased in June 2007 and as such falls outside the 28 days, instead the card would possibly be sent away for repair. I dont want another XFX card, prefer a more reliable brand.

Now the dilemma I am having is since the card went pop, now would be an opportune time to upgrade the system to a PCIe card and as such would prefer a PCIe version or one similarly priced. Surely this card isnt going to be repaired, simply replaced? If that is the case then couldn’t a different PCIe version be sent instead?

Many thanks

Chris

[Coops]

I would suggest you phone up and speak to someone in our technical support department regarding your concerns and hopefully they can help you out

[Nox]

if novatech don't switch it to pcie and you do end up getting a 'new' replacement card from XFX and when it arrives its sealed - do not open it - you will get more for it on ebay selling it sealed.

Nox

[djgandy]

Yeah try ebaying it if that happens. There are plenty of mugs who will pay more than it costs in the shop for brands like XFX.

[Chris3520]

I would suggest you phone up and speak to someone in our technical support department regarding your concerns and hopefully they can help you out

Many thanks, is the number the same as your order number - 0871 222 1212 ? If not could you PM me the number - cancel, I have it.

Chris