Graphic card probs?

[Rhia]

I have just installed the Geforce 8600 GT 256MB graphics card and since I have done this an error pops up:

C:\PROGRA~1\XPERTV~1\IU\BIOSCTL.EXE
C:\PROGRA~1\Symantec\S32EVNT1.DLL An installable virtual device driver failed Dll initialization. Choose 'Close' to terminate the application.

I have tried uninstalled and reinstalling but it still comes up. Has anybody else had this prob and if so have you found a fix for it?

Thanks

[mattk]

could you try the latest Nvida drivers and run windows updates.
http://www.nvidia.co.uk
also run symantec updater if it isn't already upto date.

this could fix your issue.

[Rhia]

Thanks for getting back to me. I've updated the Nvidia drivers after I'd installed my graphics card. I've just tried a windows update as you have suggested but there are no new updates for me.

As for symantec I no longer have it on my computer, I have an alternative internet security that I use and I can't understand why this error popped up.

However, I think I know what the cause of the error is. When I installed the drivers from the disk it installed some XpertVision Software tool and when I disabled that from running on start up the error message stopped appearing. I've looked on the XpertVision website but can't find a latest download for the software and I'm not too sure whether I need this software on my computer for the graphics card. If I don't then I can uninstall it but if I do, I'm not sure what I can do about the error. I've looked on the XpertVision support but nothing is under the FAQs and there doesn't appear to be anywhere that I can contact them to ask them about it (There is a contact page but the offices are abroad and there doesn't look like anyone in the UK that I can call). Any other suggestions would be much appreciated.

Thanks

[mattk]

the individual software should not adversely affect your system in this case. their software is probably just their own version of NVidia's control panel.

[fwb28]

I recently bought a Novatech barebones bundle and added in a Novatech/Xpertvision GeForce 7600GS card at the same time. I quickly found that the system would hibernate OK, would resume, but then immediately shut itself down (graceful shutdown, not BSOD). After a few months trying to track down the problem, I eventually rebuilt the machine using XP from scratch, even reformatting system disk before starting, and testing at each stage. As soon as I installed the supplied video drivers + Xpertvision management console, I saw the problem. I removed the drivers + console, installed nVidia drivers downloaded from the nVidia web site, and everything is working fine (and I have PVR capability back with my USB Freeview tuners, which is what I bought the thing for!)

So, I also have a suspicion about the Xpertvision console, but I'm not going to reinstall it to find out...

However, I can confirm that my card runs fine without it, and in the past I have never found anything for which I needed the management console.