New Graphics Card Keeps Crashing My Comp

[max]

Hi

i ordered a new graphics card from novatech a Sapphire Ati Radeon 9550 256mb DDR AGP DVI and thay sent me a Connect3D Ati Radeon 9550 256mb AGP DVI

now it seems that the new video card thay sent is crashing my computer all the time and resetting the settings all the time please tell me what is wrong

System spec

System Manufacturer: MSI
System Modal: MSI MS-6590 XP
Chipset: VIA Apollo KT600 Delta XP
Processor: AMD Sempron Socket 462 2400+
Ram: 1GB
Sound Card: Cmedia AC97
Network Card: Broadcom Netlink Gigabit Ethernet
Harddrive: Seagate Barracuda 7200.9 120GB (new was got with new video card)
OS: Windows Xp Pro +SP2

Thanks Max

[Taxation]

have you installed it correctly
have you installed the correct ATI drivers
have you uninstalled the older drivers

[max]

yes i have done all of above

[Coops]

What do you mean by crashing, please be more in depth with your error reporting. The more info you provide the easy it is for us to try and track down your problem.

[Taxation]

does it blue screen etc

[Danc1978]

yeah do you get blue screen come up, does it black screen or does it simply just reboot your system.

[max]

ok ive done some test on the computer and it seems to just go black screen and reboot it self when iam not doing anything, ive had no problem with old video card its only started as ive installed new video card and when i try and play games like eve-online battlefield 2 and soldiers of furtune 2 it fully crashers my computer and i have to manuel restart my computer i have updated the drivers from the connect3d web site to the lastist 2006 driver and it stills does the same i have allso put my old card back in and tryed to play my games and it works fine but then when i install the new video card it crashed it again please can someone help

plus this is the video card i ordered http://www.novatech.co.uk/novatech/spec ... 955025&P=1 (http://www.novatech.co.uk/novatech/specpage.html?sap-955025&P=1) and i was sent the wrong one can someone please tell me why this has happened

thanks max

[Coops]

Are you using latest Mainboard BIOS for your board?

Are you running ATI latest catalyst driver v6.3 or driver from the CD that came with the card?

What card did you have in there before?

What is make and model of your PSU?

[max]

Are you using latest Mainboard BIOS for your board?

Are you running ATI latest catalyst driver v6.3 or driver from the CD that came with the card?

What card did you have in there before?

What is make and model of your PSU?

yes iam useing the lastist BIOS update

yes iam useing the new catalyst ati driver

old card was ATI Radeon 9250 128MB AGP 8x DVI

my PSU is a Q-TEC PSU 400W GOLD BIG FAN CONTROL

as i was sent the wrong card i will be returning the connect3D card back to novatech and asking for the one i paid for to be sent

thanks for all the help you have given me

max

[Chewie]

No offence

change the psu

Your problem should dissappear immediately.

For such a low power system, i recommend the Xpro 400W

http://www.novatech.co.uk/novatech/spec ... XPR-400PSU (http://www.novatech.co.uk/novatech/specpage.html?XPR-400PSU)

Will provide all your power and be giving exactly what it says it should in the way of power.

Though you could spend a lil more on a bigger name brand psu, but this will do more than adequatley.

[Danc1978]

i have that xpro psu in my stysem chewie its not bad at all.

I would recommend it, allthough i think i need a 580w one now so that will be something i will look into soon

[Taxation]

go for a hiper 480W
they do a very good job

[Chewie]

Dan

Based on what your sig is showing, im surprised your system isn't flashing that it doesn't have enough power for the vga card, if your only using the 400w model. When i got mine, i went for the 460, because at the time, it was the best bang for buck without being full of poo about its capabilities.
The fact that its finished in black nickel plate makes it look a bit bling through the side window didnt help much :D

Tax

X-pro 400w
http://www.x-pro.co.uk/productdetail.php?product_id=396 £37 + vat (£43.48 inc vat)
Red +5V ...35A
Yellow +12V...20A
White -5V ...0.5A
Blue -12V ...0.8A
Purple +3.3V ..22A
Brown +5 VSB..3 A
Orange P.G.
Black GND
Grey PS-ON ATX 12V

Hiper 480w (non modular)
http://www.novatech.co.uk/novatech/spec ... ?HYP-4M480 (http://www.novatech.co.uk/novatech/specpage.html?HYP-4M480) £36.60 + vat (£43.06 inc vat)
Output Parameter
+5V / 2.0A - 32A
+12V 1 / 0.2A - 18A
+12V 2 / 0A - 16A
-12V / 0A - 0.8A
+5VSB / 0 - 2.5A
+3.3V / 0.4 - 28A

Theres not much in it between the 2 psu's, with the main difference being that the x-pro is single 12v rail and the hiper is dual 12v rail, which is really where the extra 80w's is coming into it.

For this system, unless he intends to go to a p4 or A64 based system anytime soon, he wouldnt see the benefit of the split 12v rails. (based on his chice of card, i can't see him spending £40 on a vga and then hoping to play top end games at top frame rates. he's a man on a budget. Just not gordon browns one)
That and at this time they only have 1 x-pro 400 showing instaock, and 11 hiper 480's due in on the 31st.

[Big Beere]

if you wanna go bling.. go for the hiper 580w ! :wink:

That psu rocks!! :lol:




BIG B 8)

[Danc1978]

thanks for info guys, yeah i been thinking about The 580w model i saw one the other month and was quite impressed.

[max]

ok guys thanks ive now got a new PSU

Thermaltake W0049 Silent PurePower 680Watt ATX Power Supply

http://www.novatech.co.uk/novatech/spec ... -w0049&P=1 (http://www.novatech.co.uk/novatech/specpage.html?tt-w0049&P=1)

i hope this will do