Hiper Type-R 480Watt Blew Up On Me!!!

[Steve-O2006]

Hi,
I have just built my System up. I ordered All the parts from Novatech which were -

MSI K8N Nforce4 Socket 939 Motherboard
Retial Boxed AMD Athlon 64 3200+
Corsair XMS3200 1gb Ram Kit (2x 512)
Wester Digital 250GB SATA HardDrive
XFX Nvidia 7900GT PCI-E Graphics Card
Thermaltake Soprano case
Hiper Type R 480Watt PSU

I connected it all up today and made sure everything was correctly inserted etc. I then plugged it into the mains and switched the PSU switch on on the back and then got a very load BANG / crackeling noise and Sparks Shot out from the PSU vents and then smoke.

I have built and repaired lots of systems and never saw this happen before.

Hopefully It hasnt damaged anything else.. :(

Im trying to get a Manufacturers Fault number so I can send it back.

[beardyman]

ouch

[Steve-O2006]

ouch

I know, especially when my face was next to it as I was leaning over for the switch on the rear :(

[Big Beere]

LOL..

I ONLY EVER THOUGHT THAT HAPPENED IN MY NIGHTMARES.... NOT IN REAL LIFE !!

I have the hiper 580W type R PSU .... Similar spec to your self...

Wish me luck ! lOl :P

BIG B 8)

[Taxation]

i connected mine wrongly from the start and it didnt blow up, plus this was my first computer build, im glad it didnt happen to me

[David T]

Its happened to me once before, on a lesser known model of PSU.
I'm not at work (obviously :lol: ) but we will sort you out with a returns number when we go back on Tuesday :)

[Steve-O2006]

Thanks, that would be great :D.. Been trying to get in contact with Hiper for a Manufacturers Fault Number but cant get hold of them (must be because of the bank holidays).

Would it be possible to get a refund on it as I couldnt wait to get the computer up and running so bought a 450watt JeanTech PSU in town yesterday.

a good thing is everything else seems to be working fine :D. I was Very worried incase the PSU killed everything when it did that especially the XFX 7900GT which seems to be hard to get hold of :)


Thanks again

[Danno]

Hello, a returns number has been emailed to your registered address.

When we receive the PSU back we will process a refund.

[David T]

Steve - If you need a collection done for it just give us a call or let me know on here and I'll sort it out for you :D

[Steve-O2006]

Hi,
Thanks, Email received. Please could you arrange a collection for me?

My Novatech account ID is the same email address that you emailed me with if you need it.

Also, the Order number which had the PSU on was 3793505 if you need that.

If you need my address, please let me know and I can PM it to you

Thanks for the help :D

[beardyman]

Strange phenomenon....


How come if a PSU blows up next to your head....the first thing you check is that your nuts are still there?

Answers on a postcard...

[David T]

Steve - I've arranged for DHL to come in and pick it up from you today, if thats a bit quick just let us know and I'll get it put through for another day :D

Beardyman - :lol:

[Steve-O2006]

hehe, yup, was a little bit too quick :D, was at work when they tried to collect it. Phoned them and they said I could drop it off with them as they are right next to where I work and get a collection receipt off them etc.

Thanks :D

[Steve-O2006]

Hi,
Dropped it off with DHL, tracking / ID code is 021800739761

thanks

[David T]

Sweet, thanks for letting me know :D

[Steve-O2006]

Hi,
do you know if the PSU has arrived yet?

Thanks

[Steve-O2006]

Hi,
Just letting you know that I received a letter through the post about the refund. Thanks for all the help and fast service :D

Thanks again

[David T]

No probs :D