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datasamm
18-04-2006, 02:47 PM
Greetings,

If anyone could help, it would be greatly appreciated.

This is the laptop that I bought
http://www.novatech.co.uk/novatech/nbrange.html?MAV

I have Windows XP Pro, SP1 which is the same as my desktop computer.

I have a Sony Walkman; it is a 30GB external hard drive. When I connected it to my Desktop it gave me this pop up message [ A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub. For assistance in solving this problem, click this message. ]

What I did was to install the correct drivers and problem solved.

Now with the Novatech laptop, I have the same problem. I searched the forums but I haven’t found any information related to the drivers, I found this link http://forum.novatech.co.uk/viewtopic.php?t=117 which didn’t help me with the problem.

If anyone have the same laptop and know where to get the correct drivers, please help.

Danno
18-04-2006, 03:34 PM
Hello, there was another post on the forum with a similar problem but on a different model laptop. I would recommend trying this first as it may also work on your laptop.

http://forum.novatech.co.uk/viewtopic.php?t=238


Thank you for that information

In order to fix this please do the following.

Boot the unit and enter the BIOS by pressing F2 on the initial BOOT Screen when you first turn on the unit.

When in the BIOS screen there are serveral TABS across the top of the screen. Scroll across using the right arrow key until the Exit TAB is highlighted.
In there you will see an option called Load Optimal Defaults. Scroll down to this using the down arrow key and then press the Enter Key to select it and press enter key again to OK and confirm loading optimal Defaults. This will make the BIOS refresh all its program modules contained in the BIOS ROM.
Now Scroll up to Save Changes and Exit. Press enter key twice to select and confirm saving BIOS.
Allow unit to boot to Windows XP and it should now find the Intel USB Enhanced controller and USB2.0 Root Hub. These should install automatically within a minute or two of windows loading.
USB2.0 Devices should now work correctly.

If this does not help can you let us know all the controllers listed under USB in device manager.

datasamm
18-04-2006, 04:46 PM
Dear Danno,

Thanks for the link, I followed the instructions 100%, no luck yet.

These are the details:

1. Universal Serial Bus Controllers
SiS 7001 PCI to USB Open Host Controller
SiS 7001 PCI to USB Open Host Controller
USB Root Hub
USB Root Hub

2. Universal Serial Bus controllers
PCI Class USB 2.0 Enhanced Host Controller
USB 2.0 Root Hub Device

I still get HiSpeed message.

Please Advice,

gwendes
19-04-2006, 08:25 AM
Are you to install the Service Pack 2 update?

datasamm
19-04-2006, 04:33 PM
I have got Sp1, same as desktop. USB 2.0 should work on SP1 or Higher. Anyone??