USB controller driver on SiS 760GXK8MC

[mccsmart2002]

Hi all,

I have recently bought a Bravo Hawk 3000Plus system as an upgrade on behalf of a friend. I'm computer savvy but this minor problem I cannot seem to fix.

The mainboard is a SiS 760GXK8MC and once I had NTFS formatted, partitioned the new drive, installed Windows XP Pro, all necessary drivers, anti-virus/firewall and programs I have been left with an error as shown on the Device Manager regarding the "Universal Serial Bus (USB) Controller". It ranges from "this device cannot start" to "the drivers are not loaded" I have tried searching for drivers via the "Reinstall Driver" button and cannot find the appropriate ones from the mainboard install CD, Windows Update or any on the hard drive. I did find some generic ones via Windows but that didn't work. The drivers CD that came with the mainboard did say USB 2.0 was automatically be installed once I downloaded SP2. I did this, but the PC refused to boot to the desktop once it was successfully installed. A quick reboot to safe mode and an unistall soon sorted that. At the moment, all updates to May 2006 for Windows has been downloaded and installed successfully. The USB ports seem to work OK - at the moment, there is a scanner, printer and cable modem attached. The problem lies with the modem. Everytime Windoze loads up, the cable modem, although displaying the usual ready state green lights refuses to work. If you mess around trying to update the USB controller and unplug the power and USB cable, wait 30 seconds, plug back in it usually works afterwards without fault until the next restart. It just seems so random, one reboot it'll work without fuss the next it won't. I know ISP provided modems aren't the best but with the (very) old PC this unplug procedure was only needed maybe once a month.

The network adapter has a red cross because the LAN socket will not be used so I disabled it to get rid of the annoying red cross icon in the system tray.

http://mccsmart.pwp.blueyonder.co.uk/screenshot.gif

I did Google the mainboard model number and a few sites suggested there is a known issue with SiS mainboards and USB? It did suggest updating the BIOS, but I couldn't find a link and have never done a BIOS update on any PC's I've ever worked on over the last 7 or 8 years.


Any ideas?

[Chewie]

You can get all drivers for this board from here :
http://www.foxconnchannel.com/productsDownload_motherboard2.cfm?pMotherboard=760 GXK8MC-RS
Also%20known%20as%20760GXK8MC-S

Have you tried updating ALL the machines drivers, rather than going back to the suppleid CD?

Interesting how Foxconn don't actually have a stand alone USB driver to update.

Suggest you go for all the mainboard driver get them upto date and then see if the problem persists.
If it does, you can get the bios from the foxconn site, and it is fairly (if a little daunting should you never have done one before) easy to undertake.

You'll need to extract the bios file (available at the link above) to a floppy disk, restart the machine and enter bios, set the boot sequency to boot from floppy, restart the machine again this time with the floopy in the drive. Follow all prompts to install the new bios.
Be warned, a botched bios can be difficult to recover from.
This is a decent enough site that explains what you need to know aout flashing the bios.
http://www.pcnineoneone.com/howto/biosflash1.html

[Coops]

We have had no problems installing the USB on this mainboard. SIS USB 2 Driver for XP should be installed by SP2 and there are no USB 2 Drivers for XP we can provide as these drivers are part of SP1 and SP2 for XP.

[Daedalus]

This is an old post but just in case someone else has this problem - yep there is a problem with some SiS chipsets and USB - I know I had it with my old ASrock board. There are some suggestions out there but none of them worked for me, the only solution was a PCI USB card.