colechelle
28-02-2009, 06:43 PM
Hi people, new member with some really good feed back.
I bought a LG42" TV from nova tech on the 14/2/08. really impressed with the set, blue ray films played perfect, did everything it said, and a lot cheaper then anyone else!
About two weeks ago i walked out the room and on my return i clocked that the tv had turned off!! Tried to turn it on again and the power light just blinked, did all the normal like un-plug etc but refused to turn on,
Phoned novatech the next day, spoke to a really friendly chap who said he would e,mail the service people for LG and send me an e,mail as well (i was driving at the time).
Got home to a e,mail with all the details i needed, contacted the service team and had a tech out within 2 days.
Turned up with boxes of circuit boards and within 45mins i was watching the box again:D
That's what i call customer service!!!
Sorry if this is in the wrong section but credit where credit is due!!
Hence to say i have since bought another smaller tv from novatech!!!
Cole
I bought a LG42" TV from nova tech on the 14/2/08. really impressed with the set, blue ray films played perfect, did everything it said, and a lot cheaper then anyone else!
About two weeks ago i walked out the room and on my return i clocked that the tv had turned off!! Tried to turn it on again and the power light just blinked, did all the normal like un-plug etc but refused to turn on,
Phoned novatech the next day, spoke to a really friendly chap who said he would e,mail the service people for LG and send me an e,mail as well (i was driving at the time).
Got home to a e,mail with all the details i needed, contacted the service team and had a tech out within 2 days.
Turned up with boxes of circuit boards and within 45mins i was watching the box again:D
That's what i call customer service!!!
Sorry if this is in the wrong section but credit where credit is due!!
Hence to say i have since bought another smaller tv from novatech!!!
Cole