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Danno
26-01-2006, 02:42 PM
If you need any help with or advice on a Novatech PC, Laptop, Server or Bundle please can you include the following information.

Sales Order Number, this will be printed on the invoice. It starts SO\ and is 7 digits long. SO\*******

Stock code, This will be in the invoice, it will also be on the back of the PC or server, bottom of the laptop or the box the bundle came in.

Examples of stock codes,
PC
PC-****T
PC-****TH
PC-****TP

Server
SR-****T
SR-****TB

Laptop
NNB-***
NNB-***H
NNB-***P

Bundle / Barebones
MBB-******
BB-******

Serial Number (pc, server or laptop), Serial numbers are found on a small sticker on the back our PC's and the bottom of our laptops. There are 7 digits followed by 3 digits. *******-***

Tracking number (bundle), The tracking number for the bundle will be in the box next to the stock code. Tracking numbers are 7 digits long.