Nick
23-08-2006, 11:20 AM
Hello, I hope you can help me.
I recently purchased a Laptop from Novatech, more specifically the Maverick 3000. I bought it just over a month ago and it has worked absolutely perfectly up until now, and I have had no reservations whatsoever in recommending you to my friends if they want top-quality computing supplies.
However, a few days ago, whilst getting out of the car, I knocked the side of my Laptop on the door/side of the car. I only thought the knock was slight, until I inspected the damage. It appears the bottom-left corner of the Laptop, where the green lights are, has completely cracked and dislodged itself.
Photograph: http://img225.imageshack.us/img225/4877/laptopms2.jpg
(If this is not clear enough, let me know and I will try and get another shot of it.)
I thought the damage was only cosmetic, until I noticed that the CD drive was hanging out from the side from a few millimetres, and it is now not uncommon for my Laptop to fail to detect the drive at all now.
Due to the 30-day time limit in which you have to purchase it in conjuction with a Laptop, I was unable to buy the Novatech care-pack for my Laptop, due to uhh... limited funds.
I realise this may cost me a bit to fix, but do you have any idea if I can get the case repaired/replaced and cd-drive problems fixed at any extra cost?
Thanks very much. :)
I recently purchased a Laptop from Novatech, more specifically the Maverick 3000. I bought it just over a month ago and it has worked absolutely perfectly up until now, and I have had no reservations whatsoever in recommending you to my friends if they want top-quality computing supplies.
However, a few days ago, whilst getting out of the car, I knocked the side of my Laptop on the door/side of the car. I only thought the knock was slight, until I inspected the damage. It appears the bottom-left corner of the Laptop, where the green lights are, has completely cracked and dislodged itself.
Photograph: http://img225.imageshack.us/img225/4877/laptopms2.jpg
(If this is not clear enough, let me know and I will try and get another shot of it.)
I thought the damage was only cosmetic, until I noticed that the CD drive was hanging out from the side from a few millimetres, and it is now not uncommon for my Laptop to fail to detect the drive at all now.
Due to the 30-day time limit in which you have to purchase it in conjuction with a Laptop, I was unable to buy the Novatech care-pack for my Laptop, due to uhh... limited funds.
I realise this may cost me a bit to fix, but do you have any idea if I can get the case repaired/replaced and cd-drive problems fixed at any extra cost?
Thanks very much. :)