If you can contact our sales team with the order number or serial number for the laptop (Normally starting with a 7 and ends with a - and 3 more numbers) or a post code the laptop would have been invoiced to and we can see if we can source a replacement for you and advise how much it will cost.
The contact number for our sales team is 02392 322 500 and our lines are open 9am - 5pm monday to friday.
If you are looking for any manuals please request to be forwarded to our technical support team after and we will be able to see if a manual is available.
Also we would recommend arctic silver 5 for a thermal paste, a link to the item has been included below.
If you require any further assistance or have any further inquires, please do not hesitate to contact us.