Good morning Azriall,
Sorry to hear you are experiencing issue with your PC, if you happen to have the order number there for the PC could you PM me with it so that I may see what you have inside the system and to keep track of your enquiry.
Do you know if you have any USB devices attached to the unit when booting up? It may be worth trying to removing all the devices connected to the PC and then starting the machine again as some USB devices have some storage on them and the PC is trying to boot from them and getting stuck.
If removing the devices lets the PC boot up you should then be able to add the devices again without any issue.
If you have any other questions please don't hesitate to contact us either on here or by emailing us at email@example.com