Hi all, I was wondering if anyone could help me with a BIOS update for a laptop.
Firstly I have to say that I purchased the laptop second hand as a project so I don’t have a customer or order number to provide, I can however provide a serial number and model number. Even though I purchased this machine second hand I used to be a regular customer at Novatech when I lived in Portsmouth although that would be over 10 years ago, but if records still exist I’m prepared to provide my personal details to confirm this if it has any effect on my eligability to support.
The model of the laptop is W670RC
Serial number: NKW670RCQ106C00299
Product code: W670RCQ1
Description: 17.3" laptop, Intel i7 6700HQ, Nvidia Geforce GTX 950 (2Gb).
As I mentioned earlier, I purchased this machine as a fault ridden project. I have fitted new HDD’s (M2 and SATA), and new RAM (16Gb (2x8Gb) HyperX 1600Mhz). As part of my troubleshooting procedure I’ve upgraded the BIOS from 1.05.12 to 1.05.15 using a BIOS I downloaded from Clevo for the W6xxRC range of chassis’. Although this seems to be working I would prefer an official Novatech release of the BIOS if one is available.
For your further information I’m still having issues with the machine. It appears to overheat quite rapidly leading to black screen freezes requireing the machine to be turned off via holding down the power button and performing a hard shutdown. My next actions are likely to be removing old thermal paste from CPU / GPU and applying new thermal paste / reseating the heatsink, although the machine also has a tendency to freeze (total lock up) if moved while in use or if the screen angle is adjusted which leadds me to believe there could also be a trapped ribbon or dry joint somewhere. If anyone has any experiance of this model and could perhaps point out something I may of missed I would value and appreciate your input.
Thankyou very much in advance for any help or suggestions, especially regarding obtaining the latest version of the Novatech BIOS for this machine.
Mr Dave Dewett.