Novatech Intel Core i5 12600K Motherboard Bundle

Current issue cpu red light computer just goes into a power cycle loop for about 2 mins issue happen in or out of the case

Things we try

Reseting bios by removing cmos battery for awhile
Try ram in different slots
The cpu cooler fan is connected to cpu fan and all psu connecters are connected to there correct places on the motherboard
Check our motherboard standoffs match the 9 holes of the motherboard

Case we are using https://www.corsair.com/uk/en/Categories/Products/Cases/Mid-Tower-ATX-Cases/Carbide-Series-SPEC-DELTA-RGB-Tempered-Glass-Mid-Tower-ATX-Gaming-Case-—-Black/p/CC-9011166-WW

At novatech i sent you a support ticket on tuesday and have gotten no response what up with that.

The bundle already came with ram cpu cooler installed psu has been tested and is fine

disappointed i had to post this here