Wifi not being able to be switched on

For some reason my wifi won’t turn on at all I have windows 10 on my Novatech nspire pro silver edition I need help!!?

Good morning,

We’re sorry to hear you are having issues with your laptops WiFi.

If you right click the start button in the bottom left of the screen you will see some options one of which will be called device manager, when you click on there do you notice if there are any yellow triangles with exclamation marks in them?

Would you also be able to message me with an order number so that we can see what you have in your system, you can also email the details over to customer.services@novatech.co.uk if you prefer.

We look forward to hearing from you.